RESPECTING YOUR PRIVACY

Castaway Island, Fiji values your business and respects your right to privacy. The information you provide to us is collected with the intent of servicing you better.

What information is collected?

If you make a reservation through our website, we ask for your name, address, email address, phone and fax numbers, credit card number and expiration date. If you’re a travel agent, we also ask for your ARC/IATA/CLIA number and travel agency name. This allows us to secure your reservation and notify you of the status of the reservation.

When you participate in a contest or promotion we may ask for your name, address, phone number and email address to allow us to notify winners.

How is the information used?

Information we collect is used to contact you to confirm a reservation or merchandise order, confirm receipt of the Castaway Island questionnaire, confirm receipt of a contest entry, or contact you in the event there are questions about any information you submit to us.
We may occasionally notify you of new developments at Castaway such as new guest services, events and seasonal specials. If you do not want to receive any unsolicited announcements from Castaway Island, we ask that you indicate this by clicking on the opt-out button preference where personal information is requested.
Castaway may provide site statistics to interested parties, but these statistics are aggregated and do not have any personally identifying information.

What about cookies?

Castaway island uses “cookies” – electronic coding that enables us to track a customer’s preferences to enhance their use of our website. You may choose to set your browser to reject cookies. But please be aware that in doing so your ability to perform certain functions on our site will be affected.

How is your information protected?

Castaway does not lease, sell, trade or give any of our customer information to other companies. We may choose to do so in the future with reputable third parties. If you do not want us to provide your customer information to a third party, we ask that you indicate this preference where personal information is requested.
Credit card information provided through our online reservations forms is encrypted and measures have been taken to secure our server from any unauthorized access.
We recommend that any communications you send us via this site, including comments, suggestions and questions, do not contain information that is private or confidential. Credit card information should only be provided on the online reservations or merchandise order forms that encrypts the number for your protection. While we take measures to protect your privacy, Castaway and companies linked to our site do not guarantee and are under no obligation to protect your information from disclosure.
If we should change our privacy policies, those changes will be posted on this page and by using the site, you agree in advance to accept such changes.